Effective Date:
March 2025
This Privacy Policy describes how Clinic Flow AI, operated by XRIBE LTD (Company No. 16327404), collects, uses, and safeguards your personal information when you use our websites, services, and SMS programs.
1. Who We Are
Clinic Flow AI is a growth and automation partner for wellness clinics. We operate under XRIBE LTD, headquartered at 20 Wenlock Road, London, N1 7GU, England. Our mission is to provide systems that help clinics grow revenue and streamline operations.
2. What Information We Collect
We may collect the following types of personal information: Name, email address, phone number Company name and clinic details Appointment details and calendar availability Website and communication activity SMS interaction data (opt-in/opt-out preferences)
3. How We Use Your Information
We use your information to:
Send appointment confirmations and reminders
Deliver program materials and updates.
Provide customer support.
Send marketing and promotional messages (with consent)Improve our services and website experience
4. SMS Messaging Policy
By opting into our SMS services, you consent to receive recurring marketing or informational messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by texting
STOP
. For help, reply
HELP
or email
Note: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services. If your policy includes sharing personal information, it must exclude SMS opt-in data: “All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.”
We implement technical and organizational measures to secure your personal data from unauthorized access, alteration, or disclosure. Data is stored on secure servers and only accessible by authorized personnel.
We may use third-party tools (e.g., CRM, analytics, email platforms) to process your data. These tools are vetted for compliance and security. Your data is never sold.
Our website uses cookies and similar tracking technologies to enhance your experience and gather information about site usage.
Depending on your location, you may have rights to:
Access or correct your personal data.
Request deletion of your data.
Withdraw consent to receive communications.
File a complaint with a data protection authority
To exercise these rights, email [email protected]
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a new effective date.
For questions or concerns about this Privacy Policy:
Clinic Flow AI
(Operated by XRIBE LTD)
20 Wenlock Road, London, N1 7GU, England
Email:
By using our site or services, you agree to this Privacy Policy and our Terms and Conditions